(function(){"use strict";if(typeof Lg==='undefined'){window.Lg={}}
Lg.DATE_FORMAT='';Lg.AGO='ago';Lg.FROM_NOW='from now';Lg.JUST_NOW='just now';Lg['1_MIN_AGO']='1 minute ago';Lg['1_MIN_FROM_NOW']='1 minute from now';Lg['1_HOUR_AGO']='1 hour ago';Lg['1_HOUR_FROM_NOW']='1 hour from now';Lg.MINUTES='minutes';Lg.HOURS='hours';Lg.YESTERDAY='yesterday';Lg.TOMORROW='tomorrow';Lg.DAYS='days';Lg.LAST_WEEK='last week';Lg.NEXT_WEEK='next week';Lg.WEEKS='weeks';Lg.LAST_MONTH='last month';Lg.NEXT_MONTH='next month';Lg.MONTHS='months';Lg.LAST_YEAR='last year';Lg.NEXT_YEAR='next year';Lg.YEARS='years';Lg.LAST_CENTURY='last century';Lg.NEXT_CENTURY='next century';Lg.CENTURIES='centuries';Lg.JANUARY='January';Lg.FEBRUARY='February';Lg.MARCH='March';Lg.APRIL='April';Lg.MAY='May';Lg.JUNE='June';Lg.JULY='July';Lg.AUGUST='August';Lg.SEPTEMBER='September';Lg.OCTOBER='October';Lg.NOVEMBER='November';Lg.DECEMBER='December';Lg.SUN='Sun';Lg.MON='Mon';Lg.TUES='Tues';Lg.WEDNES='Wednes';Lg.THURS='Thurs';Lg.FRI='Fri';Lg.SATUR='Satur';Lg.DAY='day';Lg.PRIO_HIGH='High';Lg.PRIO_MEDIUM='Medium';Lg.PRIO_LOW='Low';Lg.STATE_NEW='New';Lg.STATE_OPEN='Open';Lg.STATE_PENDING='Pending';Lg.STATE_RESOLVED='Resolved';Lg.STATE_CLOSED='Closed';Lg.SYS_RPC_UNAVAILABLE='RPC is unavailable';Lg.SYS_RPC_TIMEOUT='RPC session timeout';Lg.SYS_RPC_ERRORREQUEST='Error making RPC request to server';Lg.SYS_SERVER_UNACCESSIBLE='Server cannot be accessed!';Lg.SYS_TRYAGAIN='Please try again later...';Lg.SYS_REMOTE_FN_NOTEXIST='Server method: {fn} does not exist';Lg.SYS_LOCALFN_NOTEXIST='Local method: {fn} does not exist';Lg.SYS_ERRORKEEPALIVE='There is something wrong with the keepalive message';Lg.SYS_CONFIRM_LOGOUT='Are you sure you want to log out?';Lg.SYS_CONFIRM_DELETE='Are you sure you want to perform deletion? This action cannot be undone.';Lg.SYS_CONFIRM_DISABLE_EMAIL_FETCHER='Are you sure you want to disable this email fetcher?\r\nEmail sent to this mailbox will not be fetched once disabled.';Lg.SYS_ERRORLOADINGCASES='Error loading cases. Please try again later.';Lg.SYS_ERRORSETCASEATTR='Error setting case attribute';Lg.SYS_ERROR_MODIFY_CLOSED_CASE='Case properties cannot be changed because the case is closed!';Lg.SYS_ERRORSAVINGDATA='Error(s) occurred when saving data';Lg.SYS_ERROR_DELETEEMAIL='Ooops! Something just went wrong while deleting mailbox.';Lg.SYS_ERROR_DELETELABEL='Ooops! Something just went wrong while deleting label.';Lg.SYS_ERROR_DELETECATEGORY='Ooops! Something just went wrong while deleting category. Make sure this category has no topic.';Lg.SYS_ERROR_DELETETOPIC='Ooops! Something just went wrong while deleting topic. Make sure this topic has no article.';Lg.SYS_ERROR_GENERIC='Ooops! Something just went wrong with the last operation. Please try again later or contact the administrator.';Lg.SYS_ERROR_GENERIC_RESTART='Ooops! Something just went wrong with the last operation. The app will be reloaded.';Lg.SYS_ERRORKBSEARCH='Error occurred when searching knowledgebase. Please try again later.';Lg.SYS_ERRORKBGETARTICLE='Cannot fetch article content. Please try again later.';Lg.SYS_CASEREADONLY='This case is in read-only mode. It is now being handled by {name}.';Lg.SYS_ERRORUPLOAD='Error uploading file.';Lg.SYS_ERRORUPLOAD_TOOBIG='The file exceeds the maximum permitted size.';Lg.SYS_ERRORUPLOAD_FILETYPE='File extension is not accepted.';Lg.SYS_ERROADDARTICLENOTOPIC='You must create a topic first in order to be able to add a new article.';Lg.SYS_ERRORGETCASEDETAIL='Error retrieving case detail. Click here to go back to the overview.';Lg.SYS_ERROR_NOT_IDENTIC='Password fields are not identical';Lg.SYS_USERISWORKINGINCASE='{name} is working on this case.';Lg.SYS_ERROR_NOT_STARTED='Test failed: Mail server not started';Lg.SYS_ERROR_CANNOT_CONNECT='Test failed: Connection to mail server failed';Lg.SYS_ERROR_WRONG_CREDENTIALS='Test failed: Wrong credentials';Lg.SYS_ERROR_WRONG_PORT='Test failed: Wrong port';Lg.SYS_MAILBOX_OK='Inbound mail connection successful';Lg.SYS_NEW_TWEETS='{NUMBER} New tweets...';Lg.SYS_CONTENT_NOT_AVAILABLE='HTML version is not available';Lg.SYS_ERROR_SESSIONEXPIRED='Session Expired! Restarting application in {TIME}...';Lg.SYS_ERROR_SENDINGEMAIL='Unable to send email to \'{EMAIL_ADDRESS}\'. Please check your mailbox setting and recipient\'s email address';Lg.SYS_TITLE_NEWCHAT='New chat!';Lg.SYS_TITLE_NEWMESSAGE='New message!';Lg.ERR_FIELD_BLANK='Field is empty';Lg.ERR_INVALID_EMAIL='Email format is incorrect';Lg.ERR_NUMBER_OUTSIDE_RANGE='Number is outside allowed range';Lg.LOADING_APP='Loading application...';Lg.LOADING_GROUPS='Loading groups...';Lg.LOADING_AGENTS='Loading agents...';Lg.LOADING_CASES='Loading cases...';Lg.LOADING_CASE_DETAIL='Loading case...';Lg.LOADING_TOP_MACROS='Loading top macros...';Lg.LOADING_TOUR='Loading tour...';Lg.LOADING_MESSAGE='Loading message...';Lg.FINISH_LOADING_CASE='Case loaded';Lg.TOP_MACROS='Top Macros';Lg.TOP_ARTICLES='Top Articles';Lg.SESSION_EXPIRED='Session expired!';Lg.VISITOR_IS_ONLINE='Contact is online. You can send direct messages to this visitor';Lg.VISITOR_IS_OFFLINE='Contact is offline. Messages will be sent to the customer\'s email address';Lg.SUBJECT='Subject';Lg.NOSUBJECT='No subject';Lg.NONAME='No name';Lg.NOTITLE='No title';Lg.NODESCRIPTION='No description';Lg.NOSTATE='No status';Lg.NOPRIORITY='No priority';Lg.NOGROUP='No group';Lg.NOAGENT='Unassigned';Lg.NOACTIVITY='No activity';Lg.CONTACT='Contact';Lg.STATE='Status';Lg.UPDATE='Update';Lg.UPDATED='Updated';Lg.PRIORITY='Priority';Lg.ASSIGNED='Assigned To';Lg.GROUP='Group';Lg.AGENT='Agent';Lg.UNASSIGNED='&lt;Not assigned&gt;';Lg.CLICK_TO_EDIT='&lt;Click to edit&gt;';Lg.TEAM='Team';Lg.SIGNOUT='Sign out';Lg.INBOX='Inbox';Lg.NOFILTER='No filter';Lg.SEARCH_CASE='Search case...';Lg.SEARCH_FOR_CASE='Search for case: {keyword}...';Lg.SEARCH_CONTACT='Search contact...';Lg.SEARCH_KB='Search knowledgebase...';Lg.SEARCH_CR='Search macros...';Lg.ADD_TAB_SEARCH='Add search tab...';Lg.ADD_TAB_KB='Add knowledgebase tab...';Lg.ADD_TAB_TWITTER='Add twitter tab...';Lg.STEP='Step';Lg.NEXT='Next';Lg.PREV='Previous';Lg.FINISH='Finish';Lg.SUBMIT='Submit';Lg.SUBMIT_VERB='Submit';Lg.SAVE='Save';Lg.CLOSE='Close';Lg.SUMMARY='Summary';Lg.NAME='Name';Lg.FNAME='First name';Lg.LNAME='Last name';Lg.EMAIL='Email';Lg.PHONE='Phone';Lg.NICK='Nickname';Lg.COMPANY='Company';Lg.DESCRIPTION='Note';Lg.DEFAULT_GROUP='Default group';Lg.HOSTNAME='Hostname';Lg.PORT='Port';Lg.USERNAME='Username';Lg.EXAMPLE_USERNAME='e.g. user@company.com';Lg.PASSWORD='Password';Lg.RE_PASSWORD='Repeat Password';Lg.ENCRYPTION='Encryption';Lg.ENCRYPTION_NONE='No encryption';Lg.ENCRYPTION_TLS='TLS encryption';Lg.ENCRYPTION_SSL='SSL encryption';Lg.EMAIL_SETTINGS='Email settings';Lg.EMAIL_IN_SETTINGS='Inbound settings';Lg.EMAIL_OUT_SETTINGS='Outbound settings';Lg.SERVER_TYPE='Server type';Lg.USE_AUTH='Use authentication';Lg.USE_REPLY_TO='Use REPLY TO if present instead of FROM as the contact email address';Lg.USE_REPLY_TO_WARN='Changing this setting may result in email messages creating new cases instead of arriving in existing ones.\n\nAre you sure you want to continue?';Lg.LEAVE_MAIL_ON_SERVER='Leave mail on server';Lg.UNASSIGNED='Unassigned';Lg.SUBMITTING_DATA='Submitting data';Lg.DISABLED='Disabled';Lg.DETAILS='Details';Lg.ENTER_DESC='Enter description...';Lg.ENTER_MSG='Enter message...';Lg.ENTER_COMMENT='Enter comment...';Lg.ENTER_LABEL='Select a label to add to case...';Lg.CASE_LOG='Case activity log';Lg.CASE_CURRENT='Current case';Lg.CASE_OTHER='Related cases';Lg.RESOLVE_CLOSE='Resolve &amp; close';Lg.ADD_COMMENT='Comment';Lg.ADD_ATTACHMENT='Attachment';Lg.ADD_CC='(B)cc';Lg.CC_BUTTON='Add (b)cc';Lg.LOG_CALL='Log Call';Lg.SEND_DIRECT_MESSAGE='Send direct message';Lg.SEND_OFFLINE_MESSAGE='Send email';Lg.FORWARD='Forward';Lg.INFO='Info';Lg.COMMENT='Comment';Lg.NEW_OUT_EMAIL='New outbound email...';Lg.NEW_TWEET='New Twitter search...';Lg.NEW_TWEET_TAB='Open Twitter tab';Lg.NEW_EMAIL='New email';Lg.NEW_EMAIL_CASE='New email case';Lg.NEW_CASE='New case';Lg.SEARCH='Search';Lg.NO_ITEM_FOUND='No item found';Lg.NO_CASE_FOUND='No case found';Lg.X_ITEM_FOUND='{num} item(s) found';Lg.CREATE_CASE='Create case';Lg.POSSIBLE_ERROR='Possible error(s):';Lg.ENABLED='Enabled';Lg.ADD_TO_CONVERSATION='Add to conversation';Lg.ADD_TO_REPLYFIELD='Set as reply';Lg.COMMENT_BUTTON='Add Comment';Lg.READ_MORE='Read more';Lg.LABEL_NAME='Label name';Lg.INSTRUCTION='Instruction';Lg.CLEAR='Clear';Lg.MACROS='Macros';Lg.QUESTION='Question';Lg.SEND='Send';Lg.UPLOAD='Upload';Lg.UPLOAD_FILE='Upload a file';Lg.UPLOAD_INPROGRESS='File is now being uploaded...';Lg.UPLOAD_OK='File is uploaded successfully';Lg.UPLOAD_FILE_TOLARGE='Oops. File exceeds 20mb size limit and cannot be sent';Lg.UPLOAD_ERROR='Upload failed';Lg.UPLOAD_RETRY='Retry';Lg.UPLOAD_DISCARD='Discard';Lg.IS_TYPING='{name} is typing...';Lg.VISITOR_IS_TYPING='Visitor is typing...';Lg.AGENT_IS_TYPING='Agent is typing...';Lg.CATEGORIES='Categories';Lg.TOPICS='Topics';Lg.EMPTY_DATA='Empty data';Lg.CONTENT='Content';Lg.TITLE='Title';Lg.IS_ADMIN='Set as administrator';Lg.DEFAULT_MAILBOX='Set mailbox as default. New email messages or replies will be sent through this mailbox';Lg.FROM_ADDRESS='From address';Lg.REPLYTO_ADDRESS='Reply-to address';Lg.GOTO_ADMIN='Admin Settings';Lg.GOTO_AGENT='Inbox';Lg.SEARCHING='Searching...';Lg.BACK='&larr; Back';Lg.SKIP='Skip';Lg.ONLINE_EMPTY_TEXT='Enter your reply message, press Enter to send the message';Lg.OFFLINE_EMPTY_TEXT='Enter your reply message, press Ctrl-Enter to send the message';Lg.YOURE_ONLINE_MODE='<strong>Contact is ONLINE.</strong> Messages will be sent as chat';Lg.YOURE_OFFLINE_MODE='<strong>Contact is OFFLINE.</strong> Messages will be sent as email (<a class="with-tooltip" title="From: {FROM_ADDRESS}\nTo: {TO_ADDRESS}">details</a>)';Lg.GENERAL='General';Lg.ENTER_NAME_SEARCH='Enter contact name...';Lg.ENTER_EMAIL_SEARCH='Enter email address...';Lg.AUTO_SAVED='Autosaved at {CURRENT_TIME}';Lg.SEARCH_TAB='Search tab';Lg.NO_RESULTS_FOUND='No results found.';Lg.COLOR='Color';Lg.CREATED_AT='created at';Lg.LABELS='Labels';Lg.START_TOUR='Start Tour';Lg.TEST_INBOUND_CONNECTION='Test Inbound Setting';Lg.STATE_CHANGED_TO='Case Status changed to \'{NEW_STATE}\'';Lg.PRIO_CHANGED_TO='Case Priority changed to \'{NEW_PRIO}\'';Lg.CASE_ASSIGNED_TO='Case is now assigned to \'{USER_NAME}\'';Lg.CASE_UNASSIGNED='Case is now unassigned';Lg.CASE_DELETED='Case is deleted';Lg.TESTING_SETTINGS='Testing settings...';Lg.SEARCH_QUERY='Search query';Lg.OPEN_CASE='Open case';Lg.REPLY_TO_ADDRESS='Reply-To address';Lg.CC='Cc';Lg.BCC='Bcc';Lg.FROM='From';Lg.TO='To';Lg['REPLY-TO']='Reply-To';Lg.KB='KB';Lg.ENTER_EMAIL_ADDRESSES='Enter email address(es) separated by commas';Lg.BCC_TO_X_PEOPLE='and (b)cc\'ed to ';Lg.OTHERS='others';Lg.CONTACT_IS_ONLINE='Customer has opened the VIP window and is available for chat';Lg.CONTACT_IS_OFFLINE='Customer is currently offline';Lg.KNOWLEDGEBASE='Knowledgebase';Lg.CASE_STATUS='Case status';Lg.CASE_PRIO='Case priority';Lg.CASE_GROUP='Assigned to group';Lg.CASE_AGENT='Assigned to agent';Lg.SHOW_HTML_VER='Show HTML version';Lg.SEE_MORE='See more';Lg.LANGUAGE='Language';Lg.DEFAULT='DEFAULT';Lg.TWITTER_SEARCH='Twitter Search';Lg.ADD_NEW='Add new...';Lg.WM_PREVIEW_EMAIL_TITLE='Email HTML version preview';Lg.THIS_FIELD_IS_OPTIONAL='This field is optional';Lg.VIP_HEADER_TITLE='Customer\'s VIP';Lg.VIP_PRECHAT_FIELD_ERROR='<strong>Oops, something went wrong...</strong>';Lg.VIP_PRECHAT_FIELD_ERROR_NAME='Please fill in your name.';Lg.VIP_PRECHAT_FIELD_ERROR_EMAIL='Please enter a valid email address.';Lg.VIP_PRECHAT_FIELD_ERROR_QUESTION='Please provide us with your question, so we can help you out faster.';Lg.PRECHAT_INPUTNAME='Enter your name';Lg.PRECHAT_INPUTEMAIL='Enter your email address';Lg.PRECHAT_INPUTQUESTION='What can we help you with?';Lg.VIP_NOTIFY_WAITFORAGENT='Thanks for reaching out. Please submit your question to start a chat...';Lg.VIP_NOTIFY_NOAGENT='Oh, snap! We seem to be all tied up right now... Sorry about that! You can hang around for one of us by keeping this window open. Or just write down below what\'s on your mind, hit \'enter\' and close this window. One of us will email you as soon as humanly possible!';Lg.VIP_KB_HEADER='Maybe these articles can be helpful?';Lg.VIP_BTN_PROCEEDTOCONVERSATION='I still need help';Lg.VIP_WELCOME_MSG='Welcome to {BRAND_NAME} Support. How may we assist you?';Lg.VIP_WINDOW_QUIT='Do you want to close the window? To re-open the conversation, click the link from the email or the contact button on the website.';Lg.PRECHATLESS_MSG='Please hang on! Or leave your email address so we can follow up later. {INPUT_EMAIL}';Lg.PRECHATLESS_PLACEHOLDER=' Leave your email address ';Lg.ADD_FILES='Attach files';Lg.PRECHATLESS_EMAILSET_MSG='Thank you! We will follow up on your enquiry via your email address: {YOUR_EMAIL}';Lg.VAL_MULTIPLE_EMAILS='Emails are not right. All email addresses must be valid and separated with \',\' or \';\'';Lg.SYS_CONFIRM_DELETE_TWIT='If you unlink yout Twitter account from your Casengo account you won\'t be able to post tweets from within Casengo. Are you sure you want to continue?';Lg.GREETING_DEF_VAL='Welcome to {BRAND_NAME} Support. How may we assist you?';Lg.NAME_DEF_VAL='Name';Lg.EMAIL_DEF_VAL='Email';Lg.QUESTION_DEF_VAL='Question';Lg.NAME_PLC_DEF_VAL='Enter your name';Lg.EMAIL_PLC_DEF_VAL='Enter your email address';Lg.QUESTION_PLC_DEF_VAL='What can we help you with?';Lg.SUBMIT_DEF_VAL='Submit';Lg.CLOSE_DEF_VAL='Close';Lg.ERR_LBL_DEF_VAL='Oops, something went wrong...';Lg.ERR_NAME_DEF_VAL='Please fill in your name.';Lg.ERR_EMAIL_DEF_VAL='Please enter a valid email address.';Lg.ERR_QUESTION_DEF_VAL='Please provide us with your question, so we can help you out faster.';Lg.KB_LBL_DEF_VAL='Maybe these articles can be of help?';Lg.KB_PROCEED_DEF_VAL='I still need help';Lg.WELCOME_TITLE_DEF_VAL='Live Chat Support';Lg.WELCOME_SUBTITLE_DEF_VAL='Ask us anything';Lg.MSG_PLACEHOLDER_DEF_VAL='Type your message here';Lg.MSG_SEND_DEF_VAL='Send';Lg.ATTACH_DEF_VAL='Add Files';Lg.PRECHATLESS_FILL_EMAIL_DEF_VAL='Please hang on! Or leave your email address so we can follow up later.';Lg.PRECHATLESS_PLACEHOLDER_DEF_VAL='Leave your email address';Lg.PRECHATLESS_EMAIL_SUBMIT_DEF_VAL='Submit';Lg.PRECHATLESS_EMAIL_SET_DEF_VAL='Thank you! We will follow up on your enquiry via your email address: {YOUR_EMAIL}';Lg.CLOSE_WARN_DEF_VAL='Do you want to close the window? To re-open the conversation, click the link from the email or the contact button on the website.';Lg.ADMIN_PAGE_VISUALCONFIG_PREVIEW_MSG1='Hi how may I help you today?';Lg.ADMIN_PAGE_VISUALCONFIG_PREVIEW_MSG2='I have a question about order tracking';Lg.ADMIN_PAGE_VISUALCONFIG_PREVIEW_MSG3='Sure, can you give me your order number?';Lg.ADMIN_PAGE_VISUALCONFIG_TXT_CUSTOMCHAT_TITLE_DEFAULT='Support';Lg.ADMIN_PAGE_VISUALCONFIG_TXT_MINCHATBUTTON_TITLE_DEFAULT='Chat with us';Lg.SUPPORT_WINDOW_TITLE='Support';Lg.SYSMSG_AGENT_JOINS='Agent joins the conversation';Lg.SYSMSG_AGENT_LEAVES='Agent leaves the conversation'}())